Support & Systems Engineering
Software is never finished. We keep yours hosted, monitored, patched and improving on a flat monthly plan, and we handle the hard engineering when the system needs to scale, integrate or do something complicated.
no surprise invoices
reply on every request
to the engineers who built it
Everything a support & systems engineering project covers.
After launch we stay on. Hosting, monitoring, security patches and new features, plus the advanced engineering work for systems that need to scale or handle complex logic.
Hosting, uptime monitoring and 24/7 alerts
Security patches, upgrades and backups
New features with a direct line to the engineers
Performance, scale and reliability engineering
Four steps, working software every week.
A fixed price, a written plan and weekly builds you can try. Here is how it plays out for support & systems engineering.
Onboard
We review the code, hosting and access, fix anything urgent and write down how the system works.
Monitor
Uptime, errors, performance and backups watched around the clock with alerts to us first.
Maintain
Security patches, dependency upgrades and small fixes handled every month without a ticket from you.
Improve
A monthly feature budget you direct. Bigger projects get a fixed quote.
Build your support plan.
Pick what you want covered. We turn it into one flat monthly price after a short onboarding review.
What we build with, and who we build it for.
Technology we typically use
Industries we have done this for
Things people ask about support & systems engineering.
Can you support software another company built?
Yes. We start with a code and infrastructure review, fix anything urgent and then take it on under a monthly plan.
What does the monthly plan cost?
Plans are flat monthly and sized to the system. After the onboarding review you get one price that includes hosting, monitoring and maintenance.
What counts as systems engineering?
The hard parts: making a slow system fast, handling ten times the traffic, complex integrations, reliability and security work that a general developer would not take on.
Ready to talk about support & systems engineering?
Tell us what you have today and what is not working. We reply within one business day with a plain-language plan.